How to check an iGaming operator's license

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Documents and a pen on a desk — Illustrative photo · Skylar Kang / Pexels

The short answer

Match the operator’s legal entity, exact domain, active status and permitted product in the relevant official register. A logo or licence number alone is insufficient.

Your checklist

Open the regulator independently
Compare entity, domain, status and product
Save the register entry and date

An operator may display a regulator’s logo or a license reference on its website. Neither is enough, by itself, to prove that the operator is authorized to offer a particular service to a particular audience. A useful review should connect the claim to a primary record.

1. Identify the legal entity

Start with the operator’s legal or licensing page, not its promotional banners. Look for the registered company name, named regulator, license reference and the gambling products covered. The consumer-facing brand and the licensed legal entity may not share the same name.

2. Open the regulator’s own register

Find the regulator’s official website independently. Search its public register for the legal entity and reference. Compare the authorization status, covered activities and any restrictions.

If the record is unavailable or ambiguous, record the uncertainty. Do not convert “could not verify” into “licensed.”

3. Check location and product scope

Licenses are jurisdiction-specific. The fact that an operator appears on one regulator’s register does not automatically mean the same operator can accept players from every country, state or province. Review the operator’s current terms, location restrictions, minimum age and product exclusions.

Check whether the rules refer to your residence, your current physical location or both. If you are travelling, an account opened at home does not establish that you may use it at your destination.

4. Document what you found

Keep the source URL, entity name, license reference and date checked. Revisit the record when an operator updates its terms or a regulator changes its status. A responsible directory should make its verification method visible and correct outdated information promptly.

Bottom line: A license is one piece of evidence, not a worldwide seal of approval. Do not treat promotional claims as legal advice. For a binding interpretation, consult the relevant regulator or qualified local counsel.

Read the status, not only the search result

A matching company name is a starting point. Open the full entry and check whether the activity and domain you need are covered at the date of review. Record any expiry, suspension or pending status exactly as displayed; do not replace it with a green “verified” label.

For a hypothetical record naming Company A and one domain, finding Company A in the footer of a second domain leaves a question unanswered. Save both pages and ask where the second domain is connected to the authorization. A logo linking back to the operator itself does not independently resolve that question.

What to do when records disagree

Compare the dates and legal names; an old PDF may describe a previous operator.
Return to the authority’s own website and check the current entry and relevant notices.
Ask the official contact to clarify the exact domain or activity, keeping the reply with your notes.

Until the mismatch is resolved, describe the status as unconfirmed. An inaccessible register is a limitation of the check, not proof either of authorization or misconduct.

A practical check before your next step

Suppose a register lists example-a.test, but the page you opened uses example-b.test. Similar branding does not resolve the mismatch. Keep both URLs and ask the authority or operator for a traceable explanation before treating the second site as covered. These domains are illustrative.

Official register example: Great Britain.

Compare the terms in practice

Use these source-linked brand details alongside the checks above. Availability depends on your country and account.

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